Four Points By Sheraton Mexico City Colonia Roma

This is what you're really getting

The decor features unique artwork, and the rooms are spacious with comfy beds. Easy access to public transport and good cafes nearby. Enjoyed delicious breakfasts, though the dinner menu could use more options. Cleanliness and safety were great.

Well-equipped and pretty standard hotel in an amazing position to everything you will ever want to do. A great selection of options, appetising food. Location close to the best restaurants, Mexico City for a Pujol/Quintonil restaurant trip and Ninos Heroes and Cuauhtemoc metro stations as well as Jardin Puskin and Alvaro Obregon Metrobus stations. Also, easy to get to a two-story design museum.

Uncomfortable bathroom.

I booked immaculate, huge room with balloons, flowers plus the white walls.

Great Breakfast and interior design.

The staff charged my credit card twice and for double the amount be careful...still dealing with that. The pillows were terrible and the towels need upgraded! The water saver shower head was a bummer and the water temp got warm enough for a quick shower but never really hot.

front desk was vdery helpful, manager mr. Hernandez was also very helpful and friendly.

I use better towels to wash my car, unknown noises at 0600 hrs.?? Dining room staff leaves alot to be desired, they don't know their own product and are very slow to react. gym needs work.

The uniquely painted doors and vibrant artwork. The cozy atmosphere was very cute and accessible.

More assistance with luggage would be appreciated.

It's a pleasant hotel and reasonably priced. We also like the location and have stayed there on several visits to Mexico City.

The hotel had a vibrant atmosphere with unique art on the doors. Check-in took longer than expected. Great nearby options for dining and nightlife. They even broadcast live sports events.

its a nice hotel, very clean, and the breakfast was great!!!

The hotel was reasonably located in Colonia de Romammeaning you could easily walk to some nice restaurants and parks. It was also clean and tidy with good facilities though, strangely, no minibar.

We had requested a quiet room when we booked and again when we checked in but were given a room on the street next to the vacuum cleaning ("Roparia") service room. We were awoken at 6:30am bu a sound like a jet taking off followed by noisy staff talking loudly out side our room and trolleys going to and from from the service area. Cleaning staff in the adjacent room also had the radio on loudly as they vacummed and talked. This was all before 8:00am. Eventually we were able to change rooms but no guest should have to put up with the first room we were in.

The room was super comfy and clean. I loved the unique art on the doors-it gave it some character. The bed was perfect for crashing after a long day, and the shower pressure was fantastic. A little noise from the street side, but nothing that kept me awake. A cozy vibe!

The staff was very attentiver and helpful! I would reommend this location to any One great Deal for the money!

Loved the spacious room and unique paintings on every door. The cold water with lemon/lime was a nice touch too!

The location is vibrant with many dining options. The staff provided excellent service. My room was spacious and very clean. The art on the doors added a unique charm 😊

The staff was very attentive and helpful. The new decor of the property and rooms were very nice.

You can hear your neighbour a lot.